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  • Went for some late night burritos as I was visiting a family member at the hospital and couldn't be bothered to cook. We ordered 2 burritos; one halibut and one chicken. Now, we like our hot sauce and couldn't stress that enough. The girl was finished making mine before making my boyfriend's and had run out of hot sauce at that point. She continued to make his burrito and have it ready for the proteins to be added and had left for a moment to grab more hot sauce from a cooler. We had stood there watching the whole thing as she had forgotten to put it for his burrito and then passed it off to the fry cook. I had tried to advise him and he couldn't care less to listen and when she had finish refilling and placing products back in the display the burrito had already been packaged. I had asked if they had put the hot sauce (which I clearly saw they didn't!) To only get a rude snarky reply that yes they already did. Haha ok so we had to ask for it on the side and glad we did because it wasn't there! Crap attitude from incompetent people making the same thing day in and day out how hard is it to show a little customer service?
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