I went to this salon based on reviews from Yelp. It was quite disappointing. I made my appointment and let them know i wanted my hair in layers and BLOW DRIED! I specifically made sure that they knew that i wanted it blow dried. When I walked in, I was greeted and helped in a timely manner. It was my first time there so I accepted any stylist that was available. Jeremy was available and styled my hair. He cut and layered my hair nicely. He was a little slow but I didn't have complaints about the cut. So when it came to drying me hair he started to grab the flat iron. I told him nicely I don't like my hair flat iron bc I hate my hair being flat. He told me he doesn't blow dry bc of his wrist. Possible carpal tunnel. It's understandable but I wish they would have made that clear when I made my appointment or when I got there. There were other stylist available when I waited for him. So i wish somebody who was able to blow dry would have done my hair. I had no other option but to have my hair flat ironed. Obviously, I wasn't happy w the end result as it was flat as a board. I had to use their curling iron and fix it myself in the salon. But once it's flat ironed there is no going back. So be specific and make sure u let them know when you get there what and how you want your hair done. Good luck!