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  • Total rip off. Needed a faucet replaced in the kitchen (like for like). All valves were good, nothing else needed to be done. Originally representative came in and showed me a price list of standard labor charges depending on service. Labor charges that he showed me for a faucet replacement was over $300. I told him no. I them told him that I thought I previously paid $240 for the same repair. He then immediately told me that he would do it for that. I agreed (stupid me). After he left, I found the bill from the previous (reputable plumber that I should have used) and it was only $140. The next day, a representative from the company called me and asked me about the service. I then relayed this same story to her and she seemingly empathized with me and told me that she would discuss with her boss and see what she could do. I have yet to hear back from them and that was June 14, 2017. Thanks Patrick Riley, you have just narrowed my list of reputable and honest plumbers! You want to make this right, then come back to the table and at least meet me halfway between your $240 charge and my original $140 charge. TOTAL RIPOFF!!!!!!!
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