We came home from vacation to a stream of water running through our garage. We called Lawson at 9:50 p.m. and the said they would have someone out Saturday morning between 8 and 11. They called at 7:50 a.m. to say they were on the way and by 8:15 Kevin was at work. He was prompt, friendly and professional and took care of replacing the hot water heater quickly. We were back in business with hot water in less than two hours. He even had a recommendation for help with the water damage repair. Great service. I would definitly use them again.