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  • Let me start off by saying that the staff has always been friendly and the food is fantastic. I always order the saimin and a spam musubi. We arrived yesterday at around 4:06p (not too busy to warrant a very long wait). We stopped by on our way home for a take-out order. They took our order pretty quickly and we waited at the table for it to be done. It was taking a little bit longer so I waited in the car since I wasn't feeling well. Several minutes later my husband came out to confirm my order because they didn't know what I ordered. A little while after no sign of him so I went inside. Still no order and he was looking annoyed. I asked the girl at the counter how much longer and she said 5 min. Not a big deal but 25 min had already passed so it was upsetting. I asked to cancel it cause I was so upset but my husband was hungry so we changed our mind. The food was ready a couple minutes later and I let him pick it up since I was so upset. She offered us a drink for the inconvenience but I feel that a drink was not enough for the 35 min wait. We only ordered a combo plate, one spam musubi and a chicken saimin. 3 items in our order should not have taken THAT long. The time on our order was 4:06p and we left at 4:40p. I'd like to be contacted by the manager of the restaurant.
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