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  • We have been to Bocho four times now. We go to Vegas frequently and this place has become one of our faves. The last two times however were not as good. Service is always a bit sketchy as there always seems to be new servers & their knowledge of the menu is lacking. So is the service! So it was my birthday & we had reservations. We arrived 20 minutes early & they escorted us upstairs but did not seat us at our table even though we were the only customers up there. Sat us at the bar upstairs but there was an awful sewer odor & when we asked we were told they had sewer issues & we should sit somewhere else!!! Well we didn't choose to sit there! So we asked for our table. We LOVE the Kumamoto oysters & always get them when we come for an appetizer. So the first time we came the oysters were butchered and the shells were all broken up in pieces in w/ the oysters! We complained & after a wait the proper shucked kumamoto arrived. Second time we came they were beautiful & arrived with Japanese pickled vegetables! Third time and last time (4th) not shucked well, NO pickled vegetables and they took forever. WHY can't they be consistent with the food and make sure these are done properly? The upstairs began to get busy and before it was too hectic the server took our order. The upstairs is now full and many tables that came in AFTER us are getting their food but so far we have had the oysters & that is it. A table came AND went while we were waiting!! Finally some of the food begins to show up. The sushi rolls and sushi were very good. The fish is very fresh here but the LONG wait...WHY? Happened to us last time too. Had to flag someone down so my husband could get another beer. NO recognition on my birthday at all. This was noted on our reservation. The food is inconsistent which sucks but the worst is the service. It is really hit or miss. One of my pet peeves about a new restaurant is not caring enough to be consistent in both their food as well as their service. Also I was supposed to receive cash back through Yelp & Groupon. I have yet to receive this! DON'T advertise this if you aren't going to honor it. Not sure if we want to return. Last two times were meh. Restaurant needs to contact me.
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