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  • I bought a new hot water tank at Home Depot in Port St. Lucie, Fl. I paid almost as much to have it installed; with permits, as I did for the tank. The local contractor who installed my new tank literally left my home, leaving my new hot water tank empty. He stated that my water "shut off knob" was broken. It was not. I later filled the tank myself, turned the Electric breaker on. The newly installed hosing/piping dripped. I texted Robert Vines,(local contractor); and also the only professional Delta Mechanical employee to even attempt to assist me. Her name is Jennifer, in the Tampa, Fl. office. Mr. Vines came out again the next day, replaced the corroded pipe. He did not replace the other two corroded pipes. I texted him, asked him to do so as I did not want another leak. He stated that "parts are not replaced nor repaired unless leaking or broken", but he'd "do me a favor"; and stop by and replace those between other installations. He gave a date, and a time, but did not show up, nor did he call me. I notified the Delta Mechanical Tampa Office, sent pictures of the tank, piping, & and copies of all my texts with him. He eventually did come and replace the other corroded pipes. This was a stressful experience. I had several other contractors; including an A.C. System installation company, professional painters, concrete work, and new appliances installed .....several thousands of dollars worth of Services. All 5 star reviews and services---not Delta Mechanical. I was made to feel, by the contractor, and by the very fact that NO SUPERVISOR EVER CONTACTED ME- that my installation was unimportant, and none of this was professionally handled. One Delta Mechanical employee, Jennifer, in Tampa, Fl., is the ONLY POSITIVE that I've had with this company. I contacted my local Home Depot management and warned of the terrible contractor they are using. I will NEVER use Delta Mechanical again.
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