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  • I first heard about First Watch through a friend. My first reaction: "First Watch? Sounds like an insurance company" My friend: "Yeah, I thought it was some sort of weight loss program" Another friend who I invited along: "Oh that place? I thought they sold watches!" Name confusion aside, we came here for brunch on a Sunday. It was fairly busy, with a 25 minute wait, which wasn't so bad since they have free coffee at the counter for you. I didn't have any, but my friend said it tasted good. We got seated and the waitress took our orders. When it came to my turn to order, I pointed out what I wanted on the menu (eggs benedict florentine) and the waitress repeated what I said. About five minutes later, another waitress comes by and asks us "whoever had the skillet, how did you want your eggs?" We all look at each other- no one ordered a skillet? The waitress said she'd get the original waitress to sort it out. Well... a few minutes after that, yet another waitress comes along and sorts out our orders. Apparently the person taking my order wrote down skillet instead of eggs benedict, even though she repeated what I had ordered, and saw what I had pointed to on the menu. To be fair, she was new on the job, but in general it seemed like the service was unorganized (after we got all our food yet ANOTHER waitress came by with another order of my friend's food- oops for them) So.... food is good, service is spotty, and I was slightly grossed out by the bits of stuck on egg that was left on my knife. It took me 3 times of asking the various waitresses to get a new knife! I'm giving this a marginal 3 stars because of the food alone though since the eggs benedict was in fact very tasty.
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