Being my first review, there is only one place I've always had a 5-star experience. Hoodlum's is the ultimate music/cd/vinyl/DVD/used music store in the Valley. ZIA and Stinkweeds are a distant second in terms of selection, price and overall experience.
Steve and Kristian are two of the nicest local business owners I've ever met. They know a ton about music and the local scene. They'll help you find anything you need.
Tucked in the SW corner of Guadalupe and McClintock (next to Traders Joe's), this is a special place to find that CD/DVD you've been waiting to purchase.
They also have a wide selection of used CD's and DVD's to are at bargin prices, be sure to check that out too!