HORRIBLE CUSTOMER SERVICE BY FRONT DESK REESE. 4 times I called today trying to get a confirmation email. She actually even told me to call back tomorrow. Never received one, but she was happy to cancel my reservation (without ever giving her my confirmation number) and sent me that cancellation email when I questioned whether or not I should stay there because they couldn't send me a confirmation email. Can't figure out why the email worked to cancel something I wasn't planning on cancelling, but didn't work the 4 times I asked for the reservation to be confirmed. Thanks, guess I have to find another hotel now, you obviously don't want my business. Problem is you are probably loosing this company a lot of business.