We have been banking here for a few years now, unfortunately. It had been one disaster after another. Friday after Friday after Friday our account kept getting shut down and we couldn't get any money out of our account. It was constantly being flagged for suspicion of fraud over and over and over again, even though there was never fraud on that account. It's unbelievably ridiculous on Friday night when you need money and you can't get to it. It wasn't long before we learned our lesson and took our money elsewhere. We left this account for bill paying. We put as much money in there just to cover our bills and that's it. But still more issues present themselves. Again we return to this bank because (I find it very odd and/or hard to believe) they say the exact number of money was pulled out of our account that was in it bring the account to exact zero. This is the second time that's happened and it's just really unbelievable to me that that exact amount has come out like that twice. When this happens they shut your account down. No account history and no transactions, nothing, you have no information. This is absolutely ridiculous. They really do not compare to a "real" Bank at least that's how I feel about them. I have two stars because when we do go to them after a problem they always fix it. We have literally been fighting this Bank ever since we started with them though.
The last time we went inside to have me added to my fiance's account. We signed in and waited. The bankers just kept walking by us going back to the desk talking on the phone walking by again never once any eye contact with us or saying a word to us. Eventually after 45 minutes and nobody ever even saying a word to us we had to leave because my fiance had to go to work. I couldn't believe how they just completely ignoring us. I completely dread every time have to do anything with this Bank.