japa fries - wasabi mayo and seaweed on top - is definitely OVERRATED. they also gave my order to a customer who ordered 5 min after me, which doubled my wait time. i also don't even see why there was a wait time when there was no customers to begin with. when i asked how much longer, they all had a confused look on their face.. odd.
all in all, customer service was ridiculous for a fry wait and wasn't even busy.
overall quality of fries sucked too, as there was sauce on top, but the bottom was just boring.
i would suggest eyeing your order as it comes out, as they are easily CONFUSED with orders. i don't see why they don't do a name system in place or sth.