When we moved into our new home I quickly noticed that we had a serious ant and spider problem. After speaking with Chris on the phone we scheduled our first treatment. They did an initial treatment inside and out and came back a month later to start our routine 3 month service. We are very happy with them. I have not seen a spider or an ant since our first treatment. They are wonderful to work with and explained our "contract" thoroughly. I love that they email me to let me know when I have a treatment coming up and that they use botanical based products that I feel comfortable having in my home around my small children.