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  • The worst Hertz location I've dealt with! The shuttle driver did not offer to help me or my colleague with our bags, instead he and another Hertz employee just chatted up a storm and did not even recognize our presence. It was 6am and we both had golf bags and large carry-on baggage. I am a Hertz Gold Club member but my car was not waiting when we arrived. So I had to talk to an agent inside to get my car. They had me assigned to the wrong level of car so they offered me an upgrade, yet charged me for an upgrade, ok fine. This process took about 40 minutes. Each other person in my company had wait times of over an hour each! When we returned the car there was no one there to help check us in. When someone finally showed to check in the car, he turned around and walked away without helping us! We had to track him down. Again no one offered to help with the bags. Finally got the shuttle back to the airport, again no one offered to help with the bags. driver did not ask anyone on the shuttle what airline we were flying on and dropped us off at baggage claim! Worst service ever!
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