My wife and I just walked out of the store after the "sales guy" (Caucasian, skinny, late 20s, facial hair) turned down $2000+ in sales.
We arrived at the store at 6:30pm and his response
After we told him what we needed was, "Im sorry but I can't help you because we close at 7 and it will take more than 30 minutes to set up your devices."
If I owned or managed this business I would fire this guy and his sidekick who was equally lazy and incompetent asap. This guy is STEALING from his boss. Retail businesses fail because of morons like this.