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  • Had to give it some time before I posted but there is a serious problem or disconnect between the sales team even store manager and the delivery team. Shouldn't call them a team because the implies they work together. Bought a washer and dryer and they said next delivery date is Monday. Had a conflict from 11-1 asked if it would be ok to request they don't deliver during those hours and they said no problem. Driver called on Monday saying that he would be their from 11-1. Told him of the request but he said it couldn't be changed so I ended up changing my appt to later than he didn't show til later when my new appt My husband had to run home from work to find out they only had the washer they are stacked so not worth doing to redo when dryer arrived so he sent them away asking them to come back with both. Wasted one day. Them spent time on phone to get new delivery date on Wed to have the dryer show up without washer. Then got another delivery date on Thursday where we finally got them almost a week later. Problem is the drivers didn't have the tools to change the doors so they worked properly for stacked so had to wait on Friday for another driver to come out who had the right tools. Only wasted a week. Beware!!!!!!!!!!
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