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  • Happily popped in here for lunch, came out with nothing but regret! Placed is located in Surprise just off Bell Road in a small strip mall nestled between Papa John's and a barber shop. Lots of parking however I noticed signs for only one-hour parking (-1). The place is well lit but small with only seating against the wall. There is seating outside however there aren't any misters and this is Arizona folks! Staff who greeted us at the cash register was friendly and asked if we'd like menus which we did. Took some time to order and wasn't rushed. I ordered the corned beef sandwich with a side of potato salad, another in my party ordered the basil mascarpone burger with chili fries, and another in my party ordered the make-a-sandwich. The portions was very small and not very filling (-1). The side of potato salad I ordered as my side was placed in a small cup similar to those cups filled with butter you dip lobster in...it was that small! The sandwich itself was nothing to write home about as I have been to numerous NY delis and New England delis and it definitely didn't compare. The biggest turnoff of this visit was when one person in my party found a long stranded light-brown colored hair in her sandwich which immediately got her turned off and infuriated. We alerted the waitress who initially brought our meals to the table and she simply looked at us without a word of apology, then said, "I could re-make the sandwich!" That's all well and good but what about an apology! (-2) We decided then and there we were prepared to leave and asked for the sandwich that was being "remade" to go. The waitress brought it to our table, we said thanks, and she walked away with not so much as a word or an apology for our experience! This is definitely not a place to put on your radar and will not be coming here ever again!
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