Helped my mother with renting a home that was managed by Re/Max Benchmark. Dropped a rent payment in what we thought was a night drop. When we notified the property manager, she was pretty much told she was stupid for having done so. We had dropped payments into the office a few times before that and were never told not to so we assumed it was ok. The response was just so rude. We were also told that we had replaced the recessed lighting with the wrong bulbs when we used the original bulbs as a sample to purchase the new bulbs. Half of the bulbs were not working upon move-in and we replaced them all since we didn't want to be petty. There was no real walk-through at the start of the lease nor were we asked to do a walk-through upon leaving. There was a very minor carpet damage in the corner of one of the closets and one door had to be replaced when we moved out. There were also a bunch of "miscellaneous" things that ended up costing us nearly $1000 of our security deposit. It wasn't a great experience overall.