I used Max Piano Moving to move an upright piano from an upstairs condo to ground floor house. I called quite a few piano moving companies in town, and Jim's quote was the cheapest by at least $100. He was very professional and friendly. He called me when he was on his way, arrived on time, and had the piano out of the condo and down the stairs in five minutes. They moved fast but they were careful, and made sure the piano was protected. I'm glad I used this company, I was very stressed about moving the piano but it turned out to be a very pleasant experience!