New to the neighborhood and the kids needed cuts so we stopped in recently and was VERY impressed for our first visit. I was a little skeptical at first about the girl with tattoos cutting my sons hair but she was very professional and more importantly, she was excellent with my son, he didnt even shed a tear this time! She seemed to be the glue that holds it together as she seemed to be the only one answering the phone and greeting people while the others joked about her doing it, you can tell this crew has been together for a bit. This seems like an awesome family friendly environment and we will return!