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  • Never again. Came in at 1:40 because my car had dripped a drop of oil here & there for the past 5 weeks. They did the oil change & brakes & rotors at that time. Thought it would have been a simple fix. NOPE. They were going to charge me for an oil change, should have paid would have been cheaper. They said the plug was bad.. Oh and they of course did not offer the replacement at the time of oil change 6 weeks ago. Instead they said my shocks were shot, I got the inspected today after they fixed my car, my shocks are perfect hum.They also said I needed a new serpentine belt, mine was cracked. My power steering fluid needed flushed.. oh and I needed an air filter. BUT after asking 4 times both manager & mechanic if ALL works was done.. I get a phone 2 min. after I got home, they FORGOT to put in the air filter. Then the next morning I turn on my car, the check engine light comes on.. I took my car back, he had the wrong filter, I drove to work with NO air filter (Managers advice) Returned after work,only to find out the day before they cleaned my OLD air filter, and charged me for the new.. I got a new one now.. NEVER go there again. Everyone entering the door had story after story about botched repairs, etc. Even another Tire works said DO NOT take your car to them, they get all their mistakes.. I watched them NOT work on my car for 40 min. when I was told it would only take about an hour for repairs.. From the time I pulled in at 1:45 until I paid at 5:40 inspection for a drop oil leak, to all these repairs.. Then the manager tells me that I was BAD luck to them because as soon as I came in yesterday & today it's not been a good day for them. I never got angry once, I smiled and was calm.. Now, I am going to tell everyone to take your cars else where.. They check every thing, but do not remember to fix what they charge you for.. Where is the checklist??? Took my car to another car mechanic to verify what they said was wrong, what they replaced/repaired etc.
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