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| - A few months ago, I had a pleasant meeting with the sales manager at a local Einstein's. Being that I had just moved from San Diego, and had started riding again, I was looking for a new bike shop. Surely there are none as GREAT as Adam's Ave. in San Diego, and so far, I continue to believe this.
I went in to investigate the store, and upon cursory glance noticed a $30 Specialized bike pump being sold for $70. Hmmmm. Interesting.
I went out for a ride last week, and, in my youthful exuberance, forgot my water bottles. I know! WHO DOES THAT!? Along the route was Bicycle Haus. I had a few meager dollars in my kit, and was in need. Surely they would help a fellow cyclist out. I entered, and I did so, feeling like I was getting stabbed by eyeballs. A better term: eye fucked.
"Who is this enemy intruder, sporting different colors, and wearing a foreign kit?"
"Details.", I thought as I stated my case for two water bottles. After being sized up, the guy behind the counter pointed nonchalantly, and said, "Over there."
After grabbing two bottles, I reached into my kit, and told him I was unsure if I had the $12 and change he requested. I asked if I could bring in the $1.50 or so I may have been short, upon completion of my ride.
He says, "I'm sorry, you're going to need to leave one of the bottles behind if you can't pay for both." OVER A DOLLAR AND FIFTY CENTS?!
Turns out, I had $13 in cold hard American currency to pay the man. But it left a really bad taste in my mouth.
I live on the road that the BH crowd frequents on their way to get their LGO caffeine fix. I find them to be a generally unfriendly, pompous, and arrogant lot. No wave, no smile and nod, no common cycling courtesies. When seen at LGO, they do the same.
I was passing this story along to a guy that I ride with, and he said that they do group rides on Monday and Wednesdays. My days might be off, so forgive me. His personal experiences ring like mine, however he passed one on that left me convinced of the depth of douchebaggery owned by these guys.
Picture if you will: Group ride winding down. They get to their destination, and one rider develops a slow leak, which by the conclusion of post-ride hanging out has gone flat. He goes to his trusty steed, and finds a hoof gone wrong. Upon asking fellow riders for assistance (tube and Co2), they shrug shoulders and leave. Trusty steed and rider hobbled, he is forced to walk home 1.5 miles, with hobbled steed in tow. Inappropriate. Grossly, and wildly inappropriate.
Get it together, guys. Most definitely NOT what the owner had in mind for his store.
***UPDATE***: While at breakfast this morning, I had the honor of being enlightened with a story from a friend about the Bicycle Haus. We were talking about my posting, and she said that she had been asked TO NOT COME BACK to BH because she "does not buy enough stuff" at BH. She is a mountain biker, and was coming in regularly to get service done on her mountain bike. Along with her service stop, she would pick up some post ride bars, and whatnots, and drop her bike, and go. Seems as though they did not take kindly to her "quickies" and asked her to stop coming in, all together. And now one of the service guys calls to ask her come to come back in?? Seriously?
And so, I was left thinking to myself, "That figures." when I heard of these shenanigans. They can have em, cuz we don't want em!
But, hey, if the "coolest, sexiest, hippest" poser shit, some nose high attitude self-absorbed, pompous people, and bad service are what you're after, than it sounds like this is YOUR place! BUT... If you're an established, legitimate cyclist, and you look for inconsequential things like good service, competent wrenches, good vibes, good peeps, a smile, an appreciative owner who is thankful for your patronage, and and fun group of people who frequent the shop than you just might want to search elsewhere. I would suggest Adam's Avenue, but maybe I'm the only one willing to pack all of my bikes and drive them to San Diego.
***Update #2*** I have never received "hate mail" for a post, until I did from a dude named Robert who said that I was a "douchebag, wanna-be asshole" for writing the review I wrote on BH.
Who would think I could irk someone SO MUCH just by expressing my opinion? Love you, Robert. ;)
It would be of no loss if this place did not survive the economy.
And so, now it just complicated because:
Of course, this is just OUR opinion, WE could be wrong.
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