| rev:text
| - Yesterday I visited Lowes in Mckenzie Towne for the first time. It was fairly easy to get to, just off Deerfoot amongst the major shopping centre in McKenzie Towne. Today's visit didn't require any advice or recommendations, rather I came here with intention to buy a new Patio Dining Set I knew was on sale. What should've been a quick in and out process became a little more complicated.
I'd say at least 80% of the Patio Sets they had in stock were displayed, but oddly enough the one on sale that I was after was not displayed. You'd think they would've thought to put a hot sale item on display? So I pulled it up on my phone and asked the store associate in the section for some assistance, after a quick look in the computer he was able to confirm they had it in stock and then took the time to walk us to it. Upon arriving to the shelving area where it was supposed to be located we found the sale signs, plenty of tables belonging to the set, but only one chair that was showing some wear, and no umbrellas or stands for the set nearby. Luckily the associate Peter who was helping us knew exactly where extra chairs would be stocked, he walked us out back where there was more than enough stock and even helped us un-shelve them. After this we went back to the table which he helped us take off the shelf and load as well, Peter was a great help!
Next was the umbrella, this piece was near impossible to find. It was not in the umbrella aisle or near any of the other umbrella inventory stacks. Unfortunately as we were looking Peter got pulled away by some relentless customers. Luckily he was able to get Eugene, another kind associate to help us out. She was persistent in her search for this umbrella as well. After quite some time she finally found them, they were on the HIGHEST possible shelf! She secured their biggest step ladder to retrieve one but they were at the back and out of reach haha... Then returns Peter to save the day! With a little extra reach he was able to wiggle one free from the back ! FINALLY! Lastly was the stand. That was the easy part, it was with the other stands in the umbrella aisle. *Phew* lol...
At checkout the cashier Candace was polite and efficient, when we were done loading our haul a different associate was nice enough to grab out trolley. So overall it was an interesting trip, I was pretty dissatisfied with how unorganized the store was and how much effort we had to go through to get all the items to complete the patio set, 1/5. Time spent in store 2/5. However I was extremely impressed with the service and effort exhibited by the associates to locate all the pieces and help us out, 5/5. The price/value was worth the wait so can't complain there either 5/5. What could've been an overall awful experience was redeemed by some great associates, thanks all! I usually give a little more weight to customer service when they go above and beyond, so 4/5 overall for this trip!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)