| rev:text
| - Nice selection of furniture all different types of styles at some pretty good deals.
But boy does their customer service SUCK suck suck suuuuuuck.
I went in sometime at the end of April to purchase an office desk and dining set, seeing as I still have dorm type furniture in my house. They even gave me a discount on the desk and I found the perfect dining set with six chairs.
Everything was set to deliver. I was happy.
Delivery day comes and everything is here except 2 chairs. Then came the non-stop problems.
I had four chairs instead of 6, and 2 of those chairs were floor models which I was promised again and again that I would get brand new chairs. They even had butt stains on the cushions. GROSS!
Then, when we opened the table, we found the supports were cracked. I drove the table down to the store to exchange the table to find that the only other table had a large crack on the entire top side. So after a little fussing they agreed to put the good support onto the good top and I took the table home.
While there, we also checked up on the missing chairs at which point they found out no one even ordered my other chairs. Now came the non-stop lies.
Lie #1: We are ordering your chairs now.
Lie #2: We'll call you when we find out more.
3 weeks later....
Lie #3-6: Oh, no one ordered your chairs again. We'll order it now.
Lie #7-10: We'll call you.
Yes, they found out at least 3 or 4 times that someone I talked to who promised to order the chairs didn't, and yes, every time...and I seriously mean every time someone promised to call me, they didn't.
2 weeks later...
Arguing with the lady that THEY have to deliver the chairs since it was their fault they didn't order and deliver them with the first lot. After huffing and making it sound like it was my fault, she made the delivery date.
Chairs came...and they're the WRONG COLOR.
Now the deal is that the manufacturer has changed their materials so I won't find any chairs to match my table.
Fine, I'll find another chair to match. So I drive there for the 5th time...of course, the chair I find happens to be more expensive than the originals, but they truly are the only ones that match. Even after all the stupidity I'm willing to work with them if they want me to pay a little to make up the difference.
You'd think that after all this they know that they had better call when they promise because that is the exact behavior I'd been complaining about each time, and they put on their pretend smiles and pretend sympathetic voice.
They don't call again
They don't deliver on time again - they didn't even schedule the delivery date in their computers even though I have a copy.
Okay, now I'm definitely not paying the difference for the chairs.
So after all of that....I finally got my chairs YESTERDAY.
Fortunately, they didn't argue price.
I wouldn't shop there again if my life depended on it. Maybe if you spend $4,000 and above, they'll treat you nicely.
Hasn't anyone ever heard of POST-IT notes? For the love of Jeebus!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)