Absolutely terrible service.
I came here with my brothers and my uncle who had never tried Krispy Kreme before. The store was quite empty so I thought that we would be helped promptly. I waited to order for 5-10 minutes before someone came to help me. Keep in mind that there was nobody in line in front or behind me and they didn't seem to be under staffed. A few of the employees saw me yet did not acknowledge my presence whatsoever.
When I finally ordered I was told there weren't any hot original doughnuts and it would be at least 30minutes before new ones be made. I told her I'll take the ones they made earlier as long as it's fresh.
Now.. the doughnuts were cold and not fresh at all. I resorted to asking the employee to microwave my doughnuts. So disappointed especially because it was my uncles first time trying it. We also got coffee but the milk and cream was finished.
Terrible service and a very unpleasant experience. Management should train employees to be more welcoming and accommodating.