People generally HATE to go to the dentist, especially for that dreaded (but necessary) CLEANING. I was apprehensive. I became comfortable immediately. The staff was professional yet friendly, and put me at ease. For the first time in my life, I fell asleep in the chair while getting a cleaning! That's how relaxed I was. The dentist and the staff showed that they really care, and that we are not just another number with money walking through the door.
Knowing I walked out of there with a healthier (and cleaner) mouth, I almost look FORWARD now to my next visit!