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| - Truthfully, I feel so on the fence about this location. I constantly have up and down experiences here.
My first time in here, I needed foundation and wanted to try Kat Von D's Lock It Foundation for the first time. It took me so long to get an employee's attention since I needed help matching my foundation. It wasn't busy when I went in either, which was honestly really irritating.
I ended up waiting until an employee noticed and asked if I was doing okay. She went and got one of the make-up artists to help me and the girl I got was so grouchy. I work retail, and I understand if you have a bad day, but I did nothing of the sort in giving her an attitude or anything. I was peppy and really wanted her to help me.
She started off by putting on such a heavy primer on me that I felt like my face was getting scrunched up. I could tell in the mirror that whatever she was putting on my face was doing nothing for my skin type, and she still kept trying to "blend" everything.
I'm no one to judge other people, but when I go to make-up stores, I put a lot of faith into who's helping me. I'm nowhere near a make-up artist and I often look to the girls and how they do their make-up to not only get inspired, but I figure if the person who's helping me has great make-up skills, then they know their stuff. She had really really bad acne and she piled on so much make-up on her skin that I began to question whether she truly understood if a product would work for my skin type when she compared how "well" the foundation works in coverage for her. However, I decided against my better judgement and purchased the foundation either way and left.
I'm glad I went home straight afterwards because when I got to my car I had these embarrassing brush strokes all over my face. She had lazily "blended" the foundation on me and made it look horrible.
If you're wondering about the foundation, it DID end up working with my skin type, but the shade was a little off. I have yellow undertones in my skin, but naturally rosy cheeks. Basically, both yellow and red undertones. So, when I would put on the foundation, I had to take the time to really work it into my skin to make it look natural. Definitely not the best choice for me, and I would have appreciated a sincere and honest opinion instead of someone who was trying to get me out of their chair.
My second time here, I wanted a new red lipstick. I really wanted to try out NARS after having great success with their lipliner and an employee who was in that section gave me great advice on what shades would work together. She even walked me over to the URBAN DECAY section and suggested other lipliners that would work with the lipstick I picked out: Charlotte.
The cashier was friendly and quick and gave me samples. I was in and out in about 15 minutes which was great since I wasn't really looking forward to hanging out in there after the first experience I had.
This last visit however, had me super uncomfortable.
I wanted to splurge on myself and buy new KVD products since I love love love her liquid lipsticks. The employee who was in front of the fragrance section pretty much stayed glued in the direction I was in and just stared at me. I could feel her watching me do swatches on my hand and it was really annoying. I didn't even have a purse on me, just my wallet and my coffee. I felt so rushed in picking out my colors even if she didn't say anything to me because of how long she kept staring. She was definitely watching me as if I was going to steal something and didn't offer me a basket or anything. I stupidly grabbed three items, two that I ended up returning because I chose them on a whim and didn't really look at how the swatches looked on my hand since I couldn't deal with her looking at me. Personally, when it comes to lipstick, I like to compare colors and take my time on deciding whether or not it looks good with my skin tone or if I have something similar at home. Its normal for me to stand for a couple minutes and study the swatches I've done, trying to figure out what I really love.
I had to get out of there and I didn't even bother checking out the rest of the brands. Just headed directly to the register.
Again, the cashier was friendly, no samples, but its all good. I wanted out.
Staying away from this store if I see that employee in the fragrance section.
She was older with light colored hair and dark eye-makeup/lipstick.
Its such a shame that I constantly have up and down experiences here. They have more product that the Sephora at JcPenny in Meadows Mall, which is why I come here in the first place, but I'd rather drive to Meadows Mall or the locations on the Strip instead.
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