Worse service ever! I actually had the decency to call and postpone my appointment to groom my pet, but then when i showed up (on the day it got postponed to) the lady that works there said that she can't groom my pet anymore. Umm was it too hard to pick up the phone and call prior to the appointment to tell me that? I had to gather all the strength i could with a FEVER just so i wouldn't have to postpone the grooming apt again only to be refused service cuz my pet might hurt the groomer in the process?? absolute ridiculousness. XXX-XXX-XXXX... apparently it's really hard to dial 10 numbers. Have some courtesy next time! That was such a waste of time, gas, and energy. Never again petsmart.