One of the worst hotels I have stayed in a LONG LONG TIME
1. No house keeping every day. Only once in 7 days
2. No maintenance personnel on site. Broke elevators took 3 days to fix
3. Unwelcoming /rude staff. Late check outs even by an hour is not allowed inspite of informing them of an emergency situtation
4. They mention complimentary breakfast but all they have is only coffee and cereal.
Its safe to say, Extended stay america is getting no more business from me and friends/colleagues I know who travel for business and pleasure.. I changed from ym normal Holiday INn group of hotels as my this place was right next to where I was visiting.
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0 STARS