I called my order in ahead of time and when I asked when can I pick up my order.. the lady on the phone said.. well whenever we get to it because we're pretty busy and have a few people in line.. She made it sound like I was inconveniencing her and I made it such a hassle for her for calling in my order.. I wasn't expecting that answer and especially the toned of her voice with the way she said it juz made it worst.. All she had to say was 10-15 minutes or however long she thinks it'll take them.. When I went to pick up my order.. I let the lady know how she made me feel and she still argued with me and supposedly that's not how she said it.. I asked to speak to her MOD but nobody was there so I asked for her name instead. The lady ignored me and walked away. I asked the other girl that was with her what her name was and asked why do I need it.. The lady that was helping me walked to the back, grabbed her phone and purse and walked out of the store and continued to ignore me when I kept on asking for her name as she was walking away. The whole experience was horrible.. The lady that helped me was very rude and unprofessional. I already emailed the owner and they still haven't gotten back to me.. Overall very unhappy with the service