We use to come here probably 4 times a month, because it is the closest to our office. We will never come here again, nor will our business meetings. The fact that we spend hundreds of dollars a month on this location that they can't bring out a couple of fries before our business partners get there is absolutely unacceptable. I don't care about a policy that was put place in the begining of 2017, when you are the only person to "follow" it. This is the first time I've ever put a 1 star review on any restaurant in my life, and well worth it. Once we questioned about the situation because it was new to us you just got stand offish and did not address the concerns at hand instead you reply with "Yup." Or, "That's the way it goes, what do you want for drinks." Sid you can not treat your customers the way you do, there is a reason why you work day-time shift during the week. Y
The funny thing about this whole situation was our team listened to a podcast about customer service and used a restaurant as an example. Look up The $6,000 Egg and you will understand what we just experienced.