I have a pretty low hair IQ. And usually when I go get my hair done, stylists seem irritated with me and how many questions I ask. But when I came in to see Lauren she was so helpful and ready to answer all my silly questions. She was super thorough with what she was doing and made me feel comfortable. It was the best hair experience I have ever had in addition to how happy I was with the color. I chose purple and she made my hair look amazing. I would totally recommend her and am def going back.