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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-01-11 00:00:00 (xsd:dateTime)
itemReviewed	Enticare
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	This is the worst doctors office I have ever been to. My Dr sent over a referral (on a Friday) and I called on that Same Friday around noon to schedule an appointment and they did not answer. Their voicemail says that if you call before 4pm they will return your call the same business day. So, I left a message with all my information. I didn't get a call back until the following Friday, 7 days later. I asked why it took so long for a call seeing as my dr sent over the referral a week ago and I called and left a message a week ago. The scheduler immediately coped an attitude with me. And said "well did you not want to make an appointment now?" To which my response was that I clearly still needed to see a specialist. So I scheduled an appointment, not knowing where else to go. When I arrived at my appointment the wait time wasn't very long. The Nurse that got my vitals was nice. When Dr.Homan Mostafavi came into the room he introduced him self and asked me a few questions. And then did a quick exam. During the exam he never spoke to me but talked to the nurse who was entering the information into a laptop. I know at the time my left tonsil was swollen a lot. But the Dr still did not say and/or mention anything about the exam he just did on me. He then asked some more questions. Then Proceeds to tell me that what is causing me to have chronic sinusitis 7-30days(every month) out of the month is a migraine 1-2 days of the month(inconsistent, sometimes not even 1 day a month) and that he will order a CT scan, but will probably have to refer me to a neurologist. The nurse then walked me to the scheduler and said that I just needed to go get a CT scan but to push back the follow up 4-6 weeks(seems like a very long time especially when suffering every single day) While standing at the scheduler I had to wait 20 minutes to schedule the next appointment because the scheduler was in the middle of being trained and no one else could help me and they could not be interrupted. To which said that Dr. Mostafavi will not be with Entricare after that so I'll have to see another Dr after that. I completed the CT scan the same week. And called the office to push up my appointment, and inform them that I just completed the CT scan that morning. The woman that answered asked if it was for the chandler office. I confirmed. She then said that I could not move up my appointment and when I questioned why she then said I could move it up 2 weeks to another dr. Then said "you're having surgery right?" And I let her know that I was not having surgery and just reviewing a CT scan. To which she then said I could move my appointment to the same day. I explained to her that I just got the CT scan done and then had to explain that it takes a few days for Simon Med to send the office the results. And asked if we could do next week. She set me up an appointment for the following week and confirmed the chandler locations one last time. When I went into the chandler location for my appointment the woman at the follow up scheduler desk said that they do not start appointments at their location on Wednesday and Thursday until 9 am. And my appointment was for the Gilbert location. (my appointment was scheduled for 8AM) looked at the sign In clipboard and someone had signed in at 7:45 for an 8AM appointment time The woman never got up and never looked at me. Just proceeded to look at her computer and I told her that when I scheduled it they confirmed multiple times for the chandler location. And she said that they don't do appointments that early. I told her that I would have to reschedule then for next Tuesday. And she said okay. I then asked her when I call the office does it not ring to this direct office? Or does it go to a call center? To which she responded that it rings to all of their offices. I immediately called my primary care dr to get a referral to a different dr and will be canceling my appointment with this horrible place.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Danielle

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