Have had 2 pedi's, 2 different girls. I had a huge hangnail the day I got home from the 1st pedi. I had to clip, then file the nail which took off the new polish. The last "deluxe" pedi was the worst pedi I've ever had. I was sitting in my car 35 min. from when I walked in the door. The foot massage was her rubbing the boney ball & heel of my foot - no muscles. She only put the skin scrub 4" above my ankle, then a warm towel - no leg massage.