We called Hobaica after our AC started acting up and were very pleased with the end result and wanted to share our experience with future customers. First, the office staff who answered the phone was great. Not rushed and dismissive as we too often find in the service sector these days. The were attentive, informative and.....pleasant to talk to. They gave me a time window to expect our technician to arrive and as we neared the end of the window they were thoughtful to call us to say the technician was en route, running a few minutes late and would be there by X. That small gesture to call us was really appreciated and "Brendan" arrived soon thereafter. Like the office staff, he was courteous, informative, nice to talk to and explained our repair options thoroughly, even taking the time to show me how to provide preventative service on the AC to prevent future problems. Brendan made quick repairs and left the work area very clean. He was not only professional but just a good guy to work with, which tells me a lot about the character of Hobaica Services as a company. I'd highly recommend Hobaica.