I had a great experience buying my dress here! From the first moment I walked into the store I felt welcome. This is a big deal to me. I previously went to another store and was acknowledged when I arrived but then completely ignored the rest of the time so I left and came here. I didn't have an appointment because I didn't really know what I was doing. But Richelle was so friendly and warm and welcoming it put me at ease immediately. There were a few things that could have gone smoother but overall the customer service was fabulous. My dress was exactly what I dreamed of and the alterations were amazing. My dress looked like it was designed this way. I was completely happy. And my groom LOVED the dress too! I saw him cry when he saw me walk down the aisle! I appreciated the advice from the dressmaker who altered the dress for me. Lucette has an eye for this! You should trust her! She knows what looks good! But at the same time she will give you what you want too. I can definitely recommend this dress shop!