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  • It has taken me a while to finally write this review. And I'm sure the owner was waiting for this at some point, especially since he called me after I posted the picture of my dress. Alteration 2/5 Customer service 4/5 I chose to come here based on all the positive Yelp reviews. I can hem my own pants, but altering a chiffon bridesmaid dress is out of my league. So here I go, first time at the tailor. Before going there, I called and spoke to the husband to get an estimate and see how long it would take. I had plenty of time with my garment before the wedding so timing was not an issue for me. I'm at the store and there's plenty of room in their dressing room to change. Alma marks where the new hem will be with some chalk. I'm given a receipt: 12 days for alteration and "hem + taking in = $80." I couldn't pick up my dress on the appointed day bc I was working, so I went on the next open business day assuming it would be done. I get to the store and see my dress sitting there, on the hanger, with nothing done to it. Alma talks to me again about where the hem line should be. I ask when my dress will be done and she says give her 30 minutes. Fine. I walk over to Target and kill 45 mins and walk back to Europin. My dress is still not done. Husband gives me a bottle of water and I continue waiting. Dress comes out some time later, I try it on and it fits weird in the bust area. I take the dress home and inspect it (should have done that there) and see that on the left side, the inner lining sticking out below the top lining and some messy stitching. Overall: - my dress wasn't done on time & I feel like they rushed my alteration bc they kept me waiting (I was given a 20% discount bc of the inconvenience) - the inner lining stuck out below the chiffon layer on one side (see picture) - messy side stitching (see picture) My experience with Europin was not pleasant, but maybe yours will be better.
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