The exterior of my car was filthy. I mean really filthy. However, the interior had recently been vacuumed and cleaned. When I pulled up I told the associate that I just needed the exterior done. He looked at me like I was an idiot and proceeded to tell me that they don't do exterior washes. Then he snidely suggested that I try a car wash down the street if I just wanted an exterior wash. If he would have taken two seconds to stop being a jerk he would have known that I had wanted to get the exterior of my car washed and waxed. I wish I would have just turned around and went somewhere else, but... I didn't. I got the basic interior/exterior deal. The car was clean in comparison to how it was before, but there were watermarks and gunk still left on the car. I also was a little annoyed that their employees spent more time talking to each other than working. I have a sense that this place would be great if you had a really nice car and got the premium detail, but for the basics its pretty useless and way overpriced.