Stayed in Bally's for my Bachelor party and it was FUN!!! the pit boss at the craps table knew me and all my friends there after 2 days. His customer service was great. He took care of us and didnt let anyone else come and bother us while we were shooting dice. He also made sure the waitresses got us drinks whenever we needed it.
I've stayed in Bally's before and its pretty much the same customer service level as always. Nice and friendly. Had the best time of my life on that weekend.