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  • DO NOT COME HERE!!!!! We were a group of four trying to eat at Pinnacle Grille the other night with a reservation. As soon as we walked in the hostesses seemed annoyed with everyone. The hostess told us we did not have a reservation and that it would be a 30 to 40 minute wait. After trying to figure out what happened to our reservation for ten minutes the hostess said she put our name down wrong. Even though we had a reservation they brought us to a terrible table location that was very unclean. We had no service for about 15 minutes when there were plenty of people standing around. Our server, an older woman, was rude to us as if we were not welcomed to be at her table. After ordering our food we waited an hour for it to arrive. We asked a bus boy who the man was walking around and they said it was the owner. Maybe he should have been in the kitchen instead of walking around aimlessly looking at our wives. The food was terrible and came out wrong. We were very specific on what we wanted and received a cold and incorrect meal. Our waitress only checked on us one time and didn't even bother to listen to our concerns with the food, though she seemed to be talking to her other customers for a while. After finally finishing our unappealing meal we ordered a dessert in hopes that we would be more pleasantly surprised. One of the employees removed the dessert from a box in the refrigerator and didn't even bother to hide it. If we wanted a pre-made, microwaveable, frozen dessert, we would have gone to Walmart instead. We finished our dessert and had to wait another 20 minutes until our check arrived. No one came to pick it up so we brought it to another gentleman who took another 10 to bring us our receipt. Overall, don't waste your time here. Overpriced for the horrible service.
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