I decided to go with Absolute Appliance because of their great yelp reviews. I am glad I did. Rom came out when he said he would, and checked out our washing machine. He came to the conclusion that we were probably better off getting a new machine rather than going through costly repairs. His honesty speaks a lot in a time where people usually sucker you into doing something expensive that's not worth your while. I appreciate his honesty and would definitely recommend him to any friend or family member. Thank you Rom, I will be calling you for any future repairs!