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  • The beds were comfortable. That's about the only thing good I can say about this hotel. They have a pool, a jacuzzi, and a workout room. I guess those are good things I can say too. That's pretty much it. We reserved a single bed room, and got a room with two beds. When we asked at the desk, they simply moved us to a different room, also with two beds. "Well, we're all booked up," we were told. "The room we gave you will have to do," the lady said as if she was doing us a favor. The staff isn't so great. they all seem to live in the suburbs and only come into the city to work. They know nothing about the area at all, and they don't have a concierge on duty so getting helpful suggestions on where to go or what to do, even in the area directly around the hotel, is not going to happen. When asked about where to go to eat, the lady behind the counter just looked at us and pointed toward the in-house restaurant (which has decent service but sub-par food). When asked about museums and other attractions in the area, a different lady pointed toward the rack of brochures. After looking at some of the brochures and asking about a specific attraction, we were told, "I don't know. I don't live in the city." At this point, we just left the staff alone and thanked the gods for Yelp. It was a roof over our heads. It is located near many of the places we ended up checking out. It is not a great hotel.
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