As a business owner, I know and recognize good customer service. My experience with Leala from initial engagement was exceptional. Leala greeted me upon entering the office and she answered all my questions and handled all the documents pertaining to the services I requested efficiently and accurately. Leala was friendly while keeping it professional. Leala is definitely a welcome from the last couple employees I dealt with who just went through the motions. I have been a client at this location for a couple years.