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  • Really disappointed with this place, especially for vegans. At first, I was impressed - beautiful setting, in the Arcade, looked like a great brunch spot. Many vegan options. My party of 5 had to wait 20 minutes on a Saturday afternoon - no problem. Once we got all settled and got our food, the disappointment began. Two of my friends ordered the signature pancakes. 4 out of 5 of us got our meals at the same time - one of those was the pancakes. The last girl had to wait an extra 10 minutes for her pancakes for some reason. The first pancake eater was halfway through when she noticed that the entire center of her pancakes was UNCOOKED. It was pure flour everywhere. She pointed this out to the waitress, who offered another pancake, but my friend didn't want one. A little later, my last friend's pancake came. Again, as she's eating it, the entire center is uncooked. She too did not want a replacement pancake, and was offered nothing else, not a discount or anything. Not sure if the waitress even told the chef as we requested. Now, my food - I ordered the tofu hash and side of tofu bacon and was very excited for a unique vegan meal. Yet, my hash came as nothing except a huge plate of the same thing - diced potatoes, with a very pathetic amount of tofu throughout. No side of fruit, bread nothing - dish cost approx $10. It was good and pretty flavorful, but so boring - the same thing over and over, and I craved variety. The tofu bacon was a huge disappointment. For $3, I got exactly 4 TINY slices of tofu, not even crisp, just limp and flavored with some kind of bacon-y marinade. A complete waste. Finally, it was one of my friend's birthdays, so we wanted to split her bill among the rest of the 4 of us. This was impossible, though. After being gone for 5 minutes, the waitress returned only to say that their machine doesn't do this and she would have to have her own separate bill. Ok, not a big deal, but annoying. Coffee refills were slow. The service was very slow in general though the place wasn't completely full. The waitress took a really long time to come back with a box and the bills. There are many other cute, vegan-friendly cafes in Cleveland to chose over this place
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