We stayed at the MGM during a visit to Vegas because we got an amazing deal on one of their new King rooms. Check in was long, a ton of people in line, which was to be expected based on previous reviews. We had to wait a bit for our room because they were updated the tv on the floor. Once we were ok'ed to go to our room we said everything should be done in our room. Well unfortunately it wasn't. We had to call to the front desk because the room door was open and no one was around. They quickly came in, fixed what they needed to and they have us a $50 food/beverage credit. Great customer service. After that everything was great. The room was huge and clean and the view of the stir was a nice bonus. I would definitely stay here again, they're constantly offering special deals.