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  • By March 16, 2015, still unable to find another suitable, perhaps more attractive property in Henderson, I braved calling Chad Andrew, principal agent of the ANDREW Team at RE/MAX Advantage. At first, he was hesitant to deal with us after having received our previous complaint from the BBB about our ordeal. We followed up with an email explaining that the property was already in its 5th month empty, whereas similar comparable properties in the area were renting out immediately. We added "Everyone is going to lose, especially the landlord. We do not wish to escalate this problem, so please consider agreeing to make amends and accept our hand in friendship, especially during this time of Lent"! Chad Andrew, wrote back after speaking with the owner who was agreeable. Understanding that the house was recently renovated after dealing with previous tenants with large dogs, we accepted the property in its acceptable condition. Chad Andrew came to do the walk through of the house, asking us to call him directly and gave his personal assurance that he will personally take care of us. True to his promise, as we approach the second month of our lease, he has helped us in our transition, sending two handymen to take care of replacing the hot water heater, sprinkler system adjustments, hot shower problem, oven problems, disposal problems and soon the insect problems plaguing Las Vegas. To date, we too are trying to live up to our promise to take care of this beautiful home. We have installed 5 ceiling fans, rainwater shower heads, replaced all light bulbs to LED and nicely decorated this beautiful home. We pay all bills two weeks ahead and we have NO pets, so the landlord will also be very happy. We are now in a WIN-WIN SITUATION. We would give him 5 stars but then he would have to be successful in convincing the owner to build a security fence and lower the rent a bit or locking the rent for the next five years!!! Nevertheless, Chad Andrew is very professional and we highly recommend him for your buying, selling, renting or Property Management needs. Thank you Chad!!!
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