I have seen a couple of bad reviews, I have gone here for lunch and really never had been disappointed. It's not a 4 star restaurant, however, if you want a good lunch I recommend it. I have had the chili, the fish sandwich, the bacon cheeseburger before and i have never been disappointed . I wouldn't say it's overwhelmingly great but I have not had a bad experience.
If they ask about the fresh cut fries or frozen, do the frozen. They do not know how to correctly cook the fresh cut. Once they were to greasy, the other time they were cook ok.
Service is a little slow, lunch service isn't to bad. Why the hell are their glasses so small?