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| - Oh you Yelpers have deceived me. :( What is the big deal about this buffet?! I haven't had a chance to yelp lately due to school and work but now that I'm on break from school, this is the first on my list. Read more to hear why.
Been reading reviews and supposedly this place is "good" and I've seen my friends check-in here so I thought it should be good right? Nope!! Came to this buffet last Saturday around 1030am. No line whatsoever, got seated right away. Happy so far. We are shown to our table and decided to delve into the food right away. There's all kinds of food, no need to list because you see this food at pretty much all buffets: prime rib, sausage, pasta, Asian foods, breakfast items, dessert bar, etc etc. Yes it's kinda cool that they have little mini pans/tin cans to help separate your food, but once you start putting it on your plate, it gets heavy and really just takes up most of your plate space. I'd rather just lump all my food on my plate, in my opinion. As soon as we got back to our table, our server Tony, took our drink orders. So far so good.
The food is good, but I don't see why it stands out to the other buffets. My bf and I were getting ready to get dessert and we wanted cappuccinos with it. But we haven't seen our server after two times!! Some lady that I guess he was training or maybe she was training Tony, I have no idea cause they both sucked at serving us. Well anyway, we gave the lady our order of two cappuccinos. We waited, and waited, and waited, and waited, and waited...you get the point. I've seen Tony and that lady server come out half a dozen times to serve other tables and every single time they came out I was for sure it was our drinks, but nope!!! My bf knew I was getting annoyed so he distracted me by taking me to the dessert bar. Sure enough when we came back our cappuccinos were there. Geez, after almost 30 mins later!!! We drank it and it was just "okay". Can't believe we waited that long to drink that "crappuccino." We decided we were done and I was not happy with our server so I only put a dollar down as tip to make a statement for the suuuuuuper slow service. We get up from our table and who comes chasing after us so fast??!! Tony, our server, comes up to us to give us the bill for the "crappuccinos" because they're EXTRA CHARGE and NOT INCLUDED in the buffet meal!!! I paid $62 for two people, you mean it's not a part of the price I paid?!?! I've paid LESS at crappier buffets and it included everything, even cappuccino! At that moment I asked one of the ladies working at the front to get the manager and the manager came quickly. I explained our situation and told him I wasn't comfortable paying for the drinks after getting crappy service. All he said was "ok I'll take care of it for you." He didn't even apologize, didn't even say he'll talk to the server, nothing! I don't care that he comped us for the drinks, I want to know he will talk to his staff to be professional and proficient.
Maybe we came here on a bad day and got paired up with a bad server, but I don't see myself coming here ever again. All I have to say is you've been warned.
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