Although short of staff there's no excuse for the way they treat people at this long term care Home. One night after leaving my relative I discovered an elderly disabled resident whose wheelchair was caught in the elevator. Who knows how long he might have been trapped there if I hadn't been leaving at the time. Do not place your vulnerable relative there unless you can check on them almost daily. Phone calls are never returned by staff at any level. The degree of neglect at the home of day-to-day needs of their residents is too significant to ignore. Many things fall through the cracks and it lowers the quality of life in what could be a great facility.