An employee by the name of Eric treats clients like dirt. His customer service skills are terrible. I am visiting from California to attend a graduation, we just came back from dining at Mastros and we we're greeted with a condescending attitude. Eric made us feel like we we're prison inmates. He yelled at us when we asked for a drink at the bar because they don't serve drinks after 12 which of course we didn't know that. This is a terrible experience. All he had to do was inform us like a normal person would. ERIC is very rude and needs to be addressed otherwise Hyatt will lose customers. We are never staying here again.